At Clarence House, we want every visitor to feel welcome and comfortable. That’s why its important to consider your guests with special mobility, hearing, vision, or sensory needs during wedding planning.
Easy Entry & Smooth Movement
- Avoid steps to access the venue. Even a single step can be a hassle (so ramps or flat pathways will help a lot)
- Wide corridors and doorways (about 1 meter or more) help wheelchairs, walkers, or strollers move around easily.
- Non Slip flooring, both indoors and outdoors will improve safety, especially when it’s wet.
Accessible Parking & Transport
- Parking spots near the entrance shouldn’t be an afterthought—make sure they’re marked, truthful and easily accessible
- Public transport access helps too. Think about drop‑off zones with proper kerb ramps, and note the nearest bus, train or ferry stops
Toilets & Changing Facilities
- Accessible restrooms need grab rails, space for manoeuvring and non‑slip flooring
- Changing Places facilities—with hoists and benches—are a game‑changer for guests with high‑needs care requirements
Hearing & Sensory Support
- Hearing loops or assistive audio systems let hearing‑aid users pick up speeches, vows and toasts
- Quiet or chill‑out zones give those who are neurodivergent or with sensory sensitivities a breather from loud music or crowds .
Visual Ease & Way‑finding
- Clear signs with good contrast, braille, or tactile elements can help guests with vision impairments navigate easily.
- Well-lit pathways inside and out are necessary to keep everything safe and visible.
Seating & Layout
- There should be enough space between tables and around seating so that guests using mobility aids don’t feel cramped.
- Tables and buffet counters should be easy to reach, and accommodate different heights.
Communication & Advance Planning
- Let guests flag access needs early, for example on invites or RSVP cards. You can then organise Auslan interpreters, live captions or assistance animals depending on requests
- Train team members to help guests who may need it—for example, guiding visually‑impaired guests or managing hearing loops
Emergency Safety
- Visual alerts like flashing fire alarms should be installed in restrooms and private areas for those who are Deaf or hard of hearing
- Staff should know how to safely help guests with different needs in an emergency.
